Hotel Bonalba Alicante

We have stayed here once before and said we would return again. Check-in was fast and courteous. Carla was very friendly, thorough and speedy with this process. She changed our allocated room due to my husband's disability and shower requirements. Thank you Carla. Definitely working in the correct department. Housekeeping and maintenance was very rapid in supplying more pillows and a remote for the TV . Another big thank you, especially as the hotel was full. Breakfast was good and varied. Having a microwave certainly satisfies the British needs for hot 🔥 food. A quick flash in the microwave and it's piping!!!. Another very eager and definitely not afraid of hard work was Liuva....hope I spelt it right?. On the weekend we spent there she never stopped. She was very quick at recognising people at the bar. She served everyone with a smile 😊. Then ran out around the tables collecting used glasses. Amazing worker and again friendly to everyone. She worked with a male colleague on the Saturday night, I'm sorry didn't get his name. However very courteous to the guests at the bar and together they made a good team....I could go on. So overall, a warming and welcoming team within the hotel. Hospitality is a hard and demanding role dealing with all types of guests, but you all make it look easy and enjoyable. I know that's not always the case or easy to do. A very big thank you! Staff and management for making our stay once again very enjoyable. If we don't see you before, we'll see you in October.

The breakfast was extensive and well stocked. Was replenished frequently. Teas coffees fruit juices. Pastries,bread, rolls, meats, cheeses, cereals etc The pool and surroundings were fab. The interiors were clean and very smart. Great Cafetería and poolside bar. Very quiet setting which suited us. However, you need a car to go anywhere. But we hire a car wherever we go so not a problem for us. 10 mins from nearest beach town. Alicante 20 mins away. All easy to get to. Staff helpful and friendly.

Staff are very nice indeed, made our stay very enjoyable. The lady Bar Manager took 20mins and kindly searched their TV system to get the English football for me.

Breakfast was excellent with more choice than we could sample. Loved the freshly made omelettes on request. Location is good if you have a car to get out and explore.

Omelet station was excellent, food under heat lights could be hotter; maybe introduce more varied fresh seasonal fruit. Breakfast staff friendly and helpful. Swimming pool and surrounding area kept very clean and tidy.